Terms and Conditions

Terms and Conditions

Welcome to Vine Homewares & Gifts. By using our website and purchasing products from our store, you agree to the following Terms and Conditions. Please read them carefully.

1. General Terms

• These Terms and Conditions govern your use of the website vineshop.com.au and any products purchased from us.
• By using this website, you acknowledge that you have read, understood, and agreed to these terms.
• We reserve the right to change or modify these Terms and Conditions at any time. Any updates will be posted on this page, and the effective date will be updated.

 

2. Products and Availability

• All products on our website are subject to availability. We make every effort to ensure that the items shown are in stock, but if an item is out of stock, we will notify you as soon as possible.
• We reserve the right to limit the quantity of any products you may purchase or to refuse any order.

 

3. Pricing and Payment

• All prices are in Australian dollars (AUD) and include GST (Goods and Services Tax), unless otherwise stated.
• Prices are subject to change without notice. You will be charged the price shown at the time your order is placed.
• We accept payments via, credit cards, PayPal, Afterpay].

 

4. Shipping and Delivery

• We offer shipping across Australia and may also provide international delivery (check for availability).
• Shipping costs will be calculated at checkout based on the delivery location and chosen shipping method.
• Delivery times are estimates only. We are not responsible for delays caused by third-party carriers or circumstances beyond our control.
• Please ensure your delivery details are correct. We are not liable for items lost or delayed due to incorrect information.

 

5. Returns and Refunds

• Consumer Rights: In accordance with Australian Consumer Law, you are entitled to a refund, repair, or replacement if a product is faulty, not as described, or doesn’t do what it’s supposed to.
• Change of Mind: We offer returns for change of mind within [14/30] days of receiving your order. The product must be unused, in its original packaging, and in resellable condition.
• Return Process: To initiate a return, please contact us at sales@vineshop.com.au. You will be responsible for return shipping costs, unless the item is faulty or damaged.
• Refunds: Refunds will be processed via the original payment method once the return is received and inspected.

 

6. Intellectual Property

• All content on this website, including logos, text, images, graphics, and product designs, is owned by Vine Homewares & Gifts and protected by copyright laws.
• You may not use, reproduce, or distribute any content from this website without our prior written consent.

 

7. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
• We will not share your information with third parties without your consent, except as necessary to process your order (e.g., with delivery companies or payment processors).

 

8. Limitation of Liability

• To the fullest extent permitted by law, Vine Homewares & Gifts is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the amount paid by you for the product(s) in question.

 

9. Governing Law

• These Terms and Conditions are governed by the laws of South Australia and any disputes will be resolved in the courts of South Australia.

 

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: sales@vineshop.com.au

 

By completing your purchase, you confirm that you agree to these Terms and Conditions.